How do I reinstall the app

First, delete the app:

  1. Touch and hold the app icon on the Home screen until the icons start to jiggle.
  2. Tap the "x" in the corner of the app.
  3. Tap Delete to remove the app and all of its data from your iPhone.

After removing the app from your iPhone, use these steps to reinstall it:

  1. Open the App Store on iPhone and locate the app to reinstall. If you previously purchased the app, tap Purchased to find it quickly, then tap the install button.
  2. If prompted, enter your iTunes Store account information.
  3. After the app is installed, check to see if your issue is resolved.

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